You’ve got to stay at the forefront of innovation to ensure that your employee training program teaches skills that are both relevant and effective. Here are techniques you should use to promote a truly leading-edge training program.
If you’re hiring employees from a variety of backgrounds, chances are they won’t see eye to eye on every issue. With diversity comes disagreement, but that doesn’t mean you have to sit by and allow arguments to play out.
Given the rising trend in workplace diversity, many companies are turning to new conflict resolution techniques. Conflicts are bound to happen, so your employee training programs should teach leaders how to resolve them.
Be sure your managers are skilled in the following conflict resolution areas:
Workplace training is no longer just about teaching employees how to use new software or fill out timesheets. With the right training program, your teams learn how to boost sales with better performance.
Employees should be proficient in customer-focused communication skills and sales call preparation. If they’re going to be effective, they must be able to identify customer needs and offer solutions.
When you introduce a sales training program, your employees get the chance to take part in a larger discussion. Encourage them to be innovative in finding solutions to achieve increased sales, and give them the skills they need to be successful, including:
Part of implementing a powerful employee training program is getting current with the times. Employees don’t want to sit through a long, boring lecture several times a year. They want to be engaged.
Fortunately, there are many options for delivering an effective professional development training program that captures employees’ attention and accommodates their various schedules. Consider the following modes of teaching and how they might suit your workplace:
On-site classroom training benefits employees by:
Online classes work well for employees who:
Mobile training resources are useful when employees have time:
These three learning options all have their own benefits, so you must tailor your workplace training to your company’s unique needs. What works for another organization may not be best for yours.
Or, create a customized blend that fulfills your needs more completely. For instance, you may have employees attend the classroom training and then give them the option to finish assignments online or via their mobile device.
Take charge of your training program and deliver the most effective tools to give your workforce the boost it needs.
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