Todd Macey

You have two primary options when it comes to selecting the right leadership courses for your team: online instruction or classroom instruction. The major difference between these two options is the setting for which the classes are offered. Online leadership classes offer all instruction and coursework over the Internet. Students can complete the entire course from their phone, tablet, or computer. Classroom courses, on the other hand, are conducted in a in-person classroom setting with a hands-on facilitator.

If you are a human resources manager for a healthcare office or facility, you must realize that times are rapidly changing and becoming even more complex than ever before in the medical field. Leaders must be flexible and all-inclusive when striving to lead a company toward success and prosperity. It is imperative that administrative personnel and other leaders in your organization adapt to the immense changes and set a precedent so that others in the company understand the concepts as well.

Training employees in the manufacturing industry is expensive and time-consuming. When an employee decides to leave, it's essential to have a succession plan in place to easily transition duties without losing efficiency or revenue. But how do you implement this plan?

Organizational culture is shaped by many factors, leadership chief among them. The values, vision and goals of your company come from the top down. Management's actions can encourage a quality culture that keeps employees happy, attracts new talent and builds a quality job environment. On the other hand, managers may negatively affect the culture and move it away from its intended form.

Manufacturing depends on the strength of team members. On the assembly line and at all management levels, employees must work together to achieve success. Even with advances in technology, trained individuals working assembly lines and in quality assurance are crucial to a company's efficient operations and industry-wide reputation.

Good communication is a linchpin of effective health care, and if it's missing, your entire business is likely to suffer. A recent benchmarking report from CRICO focuses on communication failures in the health care system. This report shows that 80 percent of serious medical errors result from miscommunication between providers and 1,744 deaths were traced to this problem during a recent five-year period.

For anyone working in the manufacturing sector, improving quality control is essential for success at all levels. In addition to the fact that better quality control can increase profits and decrease dissatisfaction (both from workers and from customers), improving quality control is a proactive way to care for employees, customers and managers all at once.

Healthcare functions only because dedicated staff members work closely together as part of a cohesive team. To ensure the team meets the high standards required for patient care, administrators must implement quality control measures for workers and equipment. The most talented and caring healthcare workers may fail patients if systems are not in place to keep things functioning smoothly. 

Even the most effective C-Suite leaders can’t be everywhere at once, and any company without a strong bench of managers is likely to struggle. Your managers represent a key link between top-level decisions and the workaday employees tasked with implementing those directives. Accordingly, it’s vital that you ensure that your managers are trained and prepared to perform well and encourage similarly high performance in those they supervise.

Here are twelve key areas that your managers should excel in, as well as tips for how to build better managers.

A breakdown in communication in any situation can be disastrous, but in the realm of healthcare, it can be fatal. It's important that each member of a medical team communicates clearly and works cohesively to ensure patient and staff safety. If you're reading this, you likely have concerns about how information is exchanged in your work environment. Of course, it doesn't just stop at communication among the medical team. The exchange between staff and patients needs to be strengthened in order to ensure the best outcomes.