Providing Performance Feedback gives managers the necessary tools to implement a systematic, fact-based approach to performance improvement through quality feedback.
Classroom
Learning by doing
Company-specific skill practice scenarios
In-house, or external facilitation
Engaging exercises
Online
5-8 modules per course to keep learners engaged
HD video examples, interactive question formats
Designed to increase learning retention - Scenario-based exercises to engrain critical skills
Blended
Combine online and classroom learning for a more robust solution
Flexible, built around your learners’ schedules
Customizable agenda to fit the needs of your organization
Reinforcement
Continued practice to ensure skills are used on the job
All reinforcement resources included at no additional cost
Vital Boost app, on-the-job worksheets, follow-up skill practice
Course Objectives
Identify when to provide performance feedback to the team member.
Use observable behaviors, facts and data to support your performance feedback.
Provide S.M.A.R.T. performance feedback (specific, measurable, attainable, results-oriented and time-framed).
Use positive feedback to motivate team members.
Involve the team member in the evaluation and discussion of his/her performance.
Use the Providing Performance Feedback Skill Points to plan and conduct a meeting with your team member.
