Classroom
- Learning by doing
- Company-specific skill practice scenarios
- In-house, or external facilitation
- Engaging exercises
Skill Practice
- Managers build confidence by practicing scenarios they'll face on the job
Model Behavior
- Learners observe positive examples of the skill at hand to model their own behavior
8hr Duration
- Choose between one 8 hour session, or two "half-day" sessions of 4 hours each
Course Objectives
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